Washing Away Workflow Complexity

AVW Equipment is a family-owned company with more than forty years of experience in manufacturing innovative car wash equipment. From its early days repairing car wash systems to becoming a global leader in full, flex, and express car wash solutions, AVW has always stood by a simple belief: use high-quality materials, simplify design, and build reliable, durable systems. Every piece of equipment is a testament to their hands-on approach—developing custom solutions in-house and modifying components when off-the-shelf options just won’t do. This commitment to quality and innovation has forged long-term relationships with customers, ensuring every installation is straightforward to operate and cost effective from day one.

As the company expanded its product offerings, the complexity of internal processes grew as well. Clear communication and efficient project tracking became critical. During internal discussions on streamlining workflows, a comment caught everyone’s attention: “Scott was using EdrawMax before in his previous company.” That simple observation sparked the idea of digitizing their processes to improve collaboration and project oversight, setting AVW on a path toward digital transformation.

Image Courtesy - avwequipment.com

Challenges

Before adopting a new solution, AVW Equipment struggled with tools that no longer met the demands of its evolving operations. The company’s existing diagramming methods were outdated, with a limited selection of templates that made it hard to create detailed visual representations.

In addition, managing software licenses was a constant headache. Operating on both Windows and macOS, AVW’s IT department grappled with disorganized license management that often led to confusion and delays. Ashe observed that dealing with multiple licensing systems added unnecessary layers of complexity to daily operations. This disarray not only slowed down the adoption of new technologies but also posed security risks and increased administrative workload.

Manual data handling further exacerbated the situation. Without automated tools to convert raw data into visually engaging charts and graphs, project tracking and reporting became labor intensive and error prone. The cumbersome process made it difficult for team members to get an immediate, clear picture of project progress, ultimately affecting decision-making and operational efficiency. Together, these challenges created significant barriers to productivity. 

Solutions

To overcome these hurdles, AVW Equipment turned to EdrawMax. The solution came with a massive library of over 100K drawing templates, including specialized Fishbone diagrams. This allowed teams to craft detailed and accurate visual representations for quality analysis and process improvement. The moment the team saw the potential for creative problem solving, it was clear that this resource could replace the outdated methods they had long struggled with.

On the licensing front, the new tool also addressed the issues of license management by offering flexible licensing options, including the perpetual plan. This flexibility meant that AVW Equipment could choose a licensing model that best fit their operational needs, whether it was device-based or user-based across Windows and macOS platforms. A centralized licensing platform ensured that all product and authorization details were managed securely and efficiently, reducing administrative overhead and the risk of errors.

EdrawMax also redefined how data was presented. Rather than simply automating the import and export of data, it transformed raw figures into beautiful, easy-to-read charts, Gantt charts, and organizational charts. By turning complex data into compelling visuals, the solution empowered teams to grasp project details at a glance. This scene-based transformation—from struggling with manual data handling to enjoying one-click access to clear visual insights—marked a major turning point for AVW Equipment.

Example of EdrawMax Fishbone Diagram

Results

Since adopting the new digital workflow, AVW Equipment has seen significant improvements across its operations. With access to a vast library of diagram templates, teams complete quality analysis tasks up to 40% faster, enabling staff to identify and resolve issues more quickly and take a more proactive approach to process improvement.

The introduction of flexible licensing, including Perpetual License options, has streamlined software management and reduced administrative burdens, allowing the team to focus on their core mission. In addition, the solution’s enhanced data visualization capabilities transform raw project data into clear charts, Gantt charts, and organizational diagrams that make decision-making more intuitive and improve internal communication.

Conclusion

For AVW, EdrawMax became more than software—it became a reflection of their ethos: simplicity, precision, and reliability. As the company expands globally, its tools now match the quality of its car wash systems.