Communication & Customer Relations Intern (Bilingual English & Mandarin)

Date: 2017.02.16
Type of Employment: Full-time permanent

Responsibilities:

  1. Develop and maintain social media channels.
  2. Resolve inbound customer inquiries efficiently and successfully, primarily via social media channels and internal ticketing system.
  3. Monitor and respond to engagement across various social channels.
  4. Support Community Manager in moderating product forums.
  5. Working collaboratively with tight-knit team of professionals to provide solutions to customers.

Qualifications:

  1. You have excellent English communication skills (speaking, reading, writing ---grammar, spelling, punctuation, etc.)
  2. You are fluent in Chinese (Mandarin)
  3. You possess maturity, poise and professionalism;
  4. You are ambitious, take pride in your work, and bring a tireless passion to the table;
  5. You can juggle multiple priorities to conduct multiple activities for various people and you love it!
  6. Required education: Diploma/Certificate
  7. Required language: Mandarin

Why Wondershare?

As a Wondershare employee, you will be part of a bright, talented group who are leaders in their field. We offer competitive salary, group benefits and an opportunity to be part of a fast growing tech companies that engages their employees to be the best they can be. Most importantly, we focus on growth: both as a company and with our valued employees. The core leadership of this business believes strongly in the entrepreneurial spirit. We are hard-working people who want others to reap the rewards of executing a job well done. If you're ready for the challenge… if you've got the smarts, the iron will, the drive and determination to succeed, then we want to meet you.

To Apply:

  1. Send resume with brief write up about your relevancy in the email body
  2. Share links to online activity showcasing your engagement such as profiles, blogs or demo reel

Due to high volume of applicants, we will only be contacting candidates who are shortlisted.
Thank you in advance for your interest!

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