Solved: QuickTime Error 2048

Occasionally when you attempt to play a MOV video file using the Apple QuickTime player, you get an error message. The message is "Error 2048: cannot open the file since it's not a file that QuickTime understands". This may also happen when you attempt to work with another player like VLC Media Player or KM Player and want to play the MOV file.


This typically happens when your MOV file gets corrupted for many reasons. There really are lots of reasons for it but here are the most important ones that result in the malfunction.

Part 1. Reasons for the Error 2048

  1. Corrupt MOV file header
  2. The header of a MOV file contains significant information like date, last adjustment of the file size etc. When the header is corrupt, you could get the error 2048 message. The header of the MOV file might get corrupted because of the unexpected turn away from your system in playing mode or due to improper downloading of the MOV file from the web where the MOV file is originally stored or uploaded.

  3. Corrupt camcorder firmware
  4. When you record a movie with a camcorder that has problem with its firmware, the output file will be corrupt. Update the firmware of your camcorder to get the best results.

  5. Virus infection
  6. Virus infection is among the main reasons that cause changes to the MOV files. This corrupts the MOV file and therefore it won't play. Using genuine anti-virus software on your computer will stop viruses from affecting it.

  7. Wrong compression of MOV files
  8. Whenever a wrong compression method is used to compress a file, it will affect the file’s properties. Using software that are low quality are mainly the cause of wrong compression of files.

  9. Removal of storage devices improperly
  10. Improper removal of storage devices can cause the files in the device to corrupt. That is the reason why you are advised to remove storage device safely to avoid corrupting your MOV files.

Part 2. How to solve this error

There are different ways to fix QuickTime Error 2048. Most of these involve different software out there that can fix QuickTime Error 2048 by fixing the MOV file. Only some of them fix the error while most of them are unable to do it effectively. To fix this error using software, you need a real good and trusted application. In this article, I will show you two ways to fix the QuickTime Error 2048. The first method is by updating the playback component of QuickTime and the second method is by simply converting the video to a QuickTime compatible format.

Updating the Playback Component

To update Playback component, you need to download the latest QuickTime MPEG-2 Playback component. The Playback component costs $19.99 at the Apple store.


After downloading the Playback component, go to your PC and open the local drive.


Open the System folder.


Open the Library folder.


Look for the QuickTime folder and open it.


Paste the downloaded Playback component file in the QuickTime folder.


Converting the video to a QuickTime compatible format

Another method of solving the QuickTime Error 2048 is by converting the video to a QuickTime compatible format. Since the MOV files can be troublesome sometimes, converting the MOV file to a suitable trouble free file will allow you to play the video easily without getting any kind of error message.

QuickTime supports various video file formats. They include:

  • MPEG-4 (.mp4, .m4v)
  • QuickTime Movie (.mov)
  • 3GPP2
  • MPEG-2 (OS X Lion or later)
  • MPEG-1
  • avchd (OS X Mountain Lion or later)
  • 3GPP
  • DV
  • AVI (Motion JPEG only)

MPEG-4 is the most common file formats for video and therefore converting to either MP4 or M4V will solve the problem for you.

To convert the MOV file to a suitable QuickTime format, I would highly recommend you to use Wondershare Video Converter Ultimate, the best tool ever built to handle various video conversions.

Features of Wondershare Video Converter Ultimate

  • The software converts videos at a speed of more than 30 times faster than the normal converters
  • An excellent collection of video and audio output formats to choose from when converting
  • Allows you to choose a target device to get the highest video quality of the device
  • Audio could be extracted from DVDs and video files to create MP3 files
  • Streaming videos can also be converted and downloaded in various formats
  • Ability to record and download videos from the internet with only a tap of a button

How to use Wondershare Video Converter Ultimate to convert MOV to MP4

MP4 is one of the most compatible files types for QuickTime player and in fact every other video player. I will show you how to convert MOV video file to MP4 with Wondershare Video Converter Ultimate.

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Wondershare Video Convertor Ultimate is the all in one and the most excellent video solution software: Convert, edit, enhance, download, record, burn, organize, capture, and watch in over 150 formats.

After the installation is complete, open the software from your desktop.

Step 1: Import the MOV file you want to convert by either dragging the file to the converter window or by clicking the Add Files button.


Allow the file to load in the converter window. The time it takes to load depends on the size of the MOV file you are importing.

Step 2: After the MOV file is loaded in the window, click on the MP4 tab under the “Output Format” and select the “MP4 Video” option. You can also select other formats or use the other tabs right beside the “Favorite” tab to see more formats or devices you can convert to.


Step 3: Hit the Convert button to begin the conversion process.


After the conversion process is complete, you will see a “Finished” sign right next to the video.


You will also see a pop up notification at the bottom right of your task bar.

To open the output file or the converted file, simply click on “Open Folder” from the pop up notification on the task bar.


You can also open the converted file by clicking the “Open Folder” in the Video Converter window as shown in the picture below.


Your video has been successfully converted from MOV to MP4 format. You can now play the video on QuickTime player without getting any error.

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