What to Do If the Device Fails to Connect to Wondershare Dr.Fone or Wondershare MobileTrans

There are some tips for you to fix that:

1. Download the latest version of the program for reinstallation.

Wondershare MobileTrans: https://www.wondershare.com/phone-transfer/

Wondershare Dr.Fone: https://drfone.wondershare.com/android-data-recovery.html

2. Reinsert your USB cable to connect the device.

3. Try to find the driver to install on the PC. Here is a link for you to find the right driver:

http://developer.android.com/sdk/oem-usb.html

OEM

Driver URL

Acer

http://www.acer.com/worldwide/support/mobile.html

Apple

http://www.apple.com/itunes/download/

alcatel one touch

http://www.alcatelonetouch.com/global-en/support/download.html

Asus

http://support.asus.com/download/options.aspx?SLanguage=en&type=1

Nokia

http://www.nokia.com/global/support/nokia-pc-suite/

Dell

http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs&~ck=anavml

Fujitsu

http://www.fmworld.net/product/phone/sp/android/develop/

Fujitsu Toshiba

http://www.fmworld.net/product/phone/sp/android/develop/

Garmin-Asus

https://www.garminasus.com/en_US/support/pcsync/

Hisense

http://app.hismarttv.com/dss/resourcecontent.do?method=viewResourceDetail&resourceId=16&type=5

HTC

http://www.htc.com 
Click on the support tab to select your products/device. Different regions will have different links.

Huawei

http://www.huaweidevice.com/worldwide/downloadCenter.do?method=index

Intel

http://www.intel.com/software/android

Kyocera

http://www.kyocera-wireless.com/support/phone_drivers.htm

Lenovo

http://developer.lenovomm.com/developer/download.jsp

LGE

http://www.lg.com/us/mobile-phones/mobile-support/mobile-lg-mobile-phone-support.jsp

Motorola

http://developer.motorola.com/docstools/USB_Drivers/

Pantech

http://www.pantechusa.com/support/

Pegatron

http://www.pegatroncorp.com/download/New_Duke_PC_Driver_0705.zip (ZIP download)

Samsung

http://www.samsung.com/us/support/downloads

Sharp

http://k-tai.sharp.co.jp/support/

SK Telesys

http://www.sk-w.com/service/wDownload/wDownload.jsp

Sony Ericsson

http://developer.sonymobile.com/search/?query=driver

Teleepoch

http://www.teleepoch.com/android.html

YulongCoolpad

http://www.yulong.com/product/product/product/downloadList.html#downListUL

ZTE

http://support.zte.com.cn/support/news/NewsDetail.aspx?newsId=1000442

Google Nexus

http://developer.android.com/sdk/win-usb.html

They're downloading

MobileTrans

MobileTrans

(Phone Transfer)

Once click to transfer contacts, messages, call logs, calendar, photos, music, video and apps between phones.

MobileGo

MobileGo

One-stop solution lets you manage your entire mobile lifestyle convenient.

Product-related questions? Speak directly to our Support Team >>

disqus_K95Ejrv1eo
Hi, please make sure you have downloaded the correct driver for S6 and enabled USB debug mode on the phone.
sanjaymalaviya
I have Samsung S6 Edge in India. I downloaded TunesGo but it tries to connect the S6 but cannot. Can anyone help please?
rupesh_tayade
i have nokia 701 but it fails to connect with windows 10 pc,please tell me the solution as I have tried solution you have mentioned above but it seems to be not working
bob_i
I have an HTC One M8 and will not connect. Constantly says enable usb debugging. Is already enabled. HTC shows in Device mgr and HTC Sync Mgr works fine. Please advise and refund
Ana
Software just stops working half way through analyzing my xperia C5, Driver up to date and USB debugging mode on
disqus_K95Ejrv1eo
Hi, have you enabled the USB debugging mode on your computer? If yes, please try to download the driver from the HTC official website and then try to connect the phone again.
Luis
My HTC 831C shuts off while it''s being analyzed by the computer, then it says "Trying Alternatives", but that also fails.
disqus_K95Ejrv1eo
To make sure the Android device is connected with the product, you can follow the steps below: 1. Enable USB Model as the link:http://support.wondershare.com/how-tos/how-to-enable-usb-model-on-my-phone.html 2. Try to connect your HTC One V to the PC with another USB cable.
Fahad
Madam, i have HTC One V & My cell didn''t connect the software. Error shows is "Failed to connect" but my HTC shows in Device manager & i have install the latest driver also. how i get connect mt HTC One V ??? other side i have plug my Motorola android its works perfectly but my data is in HTC & i will sync data into Motorola android... Help plz .......
disqus_K95Ejrv1eo
Hi, can you still connect your iphone to itunes? If yes, our program will be able to connect your iphone and transfer data.
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