What to do if your device fails to connect to Wondershare MobileGo?

There are some tips for you to fix that:

1. Download the latest version of MobileGo for reinstall.

http://mobilego.wondershare.com/

2. Plug in your USB cable to your PC again to connect the device.

3. Try to connect with PC via Wi-Fi.

4. Find the driver and install it on your PC. Here is a link for you to find the right driver:

http://developer.android.com/sdk/oem-usb.html

OEM

Driver URL

Acer

http://www.acer.com/worldwide/support/mobile.html


alcatel one touch

http://www.alcatelonetouch.com/global-en/support/download.html

Asus

http://support.asus.com/download/options.aspx?SLanguage=en&type=1

Dell

http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs&~ck=anavml

Fujitsu

http://www.fmworld.net/product/phone/sp/android/develop/

Fujitsu Toshiba

http://www.fmworld.net/product/phone/sp/android/develop/


Garmin-Asus

https://www.garminasus.com/en_US/support/pcsync/


Hisense

http://app.hismarttv.com/dss/resourcecontent.do?method=viewResourceDetail&resourceId=16&type=5


HTC

http://www.htc.com 
Click on the support tab to select your products/device. Different regions will have different links.


Huawei

http://www.huaweidevice.com/worldwide/downloadCenter.do?method=index


Intel

http://www.intel.com/software/android


KT Tech

http://www.kttech.co.kr/cscenter/download05.asp for EV-S100 (Take)

Kyocera

http://www.kyocera-wireless.com/support/phone_drivers.htm

Lenovo

http://developer.lenovomm.com/developer/download.jsp

LG

http://www.lg.com/us/mobile-phones/mobile-support/mobile-lg-mobile-phone-support.jsp

Motorola

http://developer.motorola.com/docstools/USB_Drivers/

Pantech

http://www.pantechusa.com/support/

Pegatron

http://www.pegatroncorp.com/download/New_Duke_PC_Driver_0705.zip (ZIP download)

Samsung

http://www.samsung.com/us/support/downloads

Sharp

http://k-tai.sharp.co.jp/support/

SK Telesys

http://www.sk-w.com/service/wDownload/wDownload.jsp

Sony Ericsson

http://developer.sonyericsson.com/wportal/devworld/search-downloads/driver?cc=gb&lc=en

Teleepoch

http://www.teleepoch.com/android.html

YulongCoolpad

http://www.yulong.com/product/product/product/downloadList.html#downListUL

ZTE

http://support.zte.com.cn/support/news/NewsDetail.aspx?newsId=1000442

Google Nexus

http://developer.android.com/sdk/win-usb.html

They're downloading

MobileGo

MobileGo

One-stop solution lets you manage your entire mobile lifestyle convenient.

MirrorGo

MirrorGo

(Android Mirror)

Enjoy your phone on your computer

Product-related questions? Speak directly to our Support Team >>

WondershareOfficial
sorry, we will contact you soon.
Nick
I got my phone plugged in and the laptop has been connecting and everytime it gets stuck at 95%, I thought I was impatient, I fell asleep and woke up it was still on 95%. Is there any setting im missing or a drive? Cause its not connecting
WondershareOfficial
Sorry, please send the log to our service team and they will help you: support#wondershare.com (replace # wtih @)
clem_clark
tried to connect my lg v20 via usb and wifi no go. with usb connected, developer mode enabled and usb connection type set to file transfer I cannot get mobilego to see the new phone. If I open windows explorer, I can see the files on my phone and browse. mobile doesn't connect. I tried via wifi. pc is 192.168.0.7 phone is at 192.168.0.11 and I never get a prompt on the PC to accept the connection. I backed up my contacts from my exploding note 7 but my new lg v20 can't and won't talk to mobilego. Both the PC and the LG have the most recent version of the mobilego app
WondershareOfficial
yes, it works for almost Android phone.
joe
how to use with xiaomi phones
WondershareOfficial
Don't worry, we will contact you soon by email.
udyabanu
Hi i am using samsung galaxy J7 model. can connect to moble go app only thru Wi-Fi. Not able to connect by USB. want to recover my deleted files.i tried all the ways mentoned above. Pls help me. emergency now
WondershareOfficial
sorry, we will contact you soon.
Kixx
Help me!!! When I start up the program on my PC with my galaxy gear 2 neo it's not finding my gear 2 neo, but in the top left corner of the Program it's showing Tizen/gear so why doesn't it fully open the program? I've got the Samsung drivers installed, adb and fast boot is installed, in Manager it's showing Gear 2 Neo so that's all good, but every time I run Mobilego it's not fully opening up the program to let me install apps to my smart watch? I'm on the newest version of program also....Anyone?
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