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Home > Resource > Recover iPhone Data > Dead iPhone Data Recovery: Recover Data from Dead iPhone

Dead iPhone Data Recovery: Recover Data from Dead iPhone

Recovering data from dead iPhone 4

My iPhone 4 went completely dead yesterday. It wouldn't take a charge, nothing it just died. I took it to the Apple store and they pronounced it dead. I had recently backed it up when I installed iOS 5. My question is, is it possible to recover the photos and videos that resided on it? I didn't sync it with iTunes recently.
Any suggestions?

My iPhone is dead. If you search it online, you'll find lots of people looking a solution to recover data from their dead iPhone. After all, the device has been dead, saving the data is urgent. Well, to recover data from dead iPhone, you need the help of a third-party program, which can help to directly scan your iPhone and take data on it. If you don't have a choice yet, here is my recommendation: Wondershare Dr.Fone for iOS (Mac) (available for Mavericks) or Wondershare Dr.Fone for iOS (Windows). This dead iPhone data recovery software can help to recover data including contacts, SMS, photos, videos, notes, and more.

Download the free trial version below to have a try.

Download win version Download mac version

The guide below is based on the Windows version of the software. Mac users can read the user guide of the Mac version here.

Step 1. Connect your dead iPhone to the computer

Launch the Wondershare Dr.Fone for iOS software after you download and install it on your computer, then connect your dead iPhone to the computer with a digital cable. It doesn't matter, even it doesn't work. Just do it. After connecting your iPhone, you'll get an interface as follows.

dead iphone data recovery

Step 2. Scan your dead iPhone for data on it

For iPhone Plus 6/6/5S/5C/5/4S users, you only need to click the "Start Scan" button to scan your iPhone. While for iPhone 4/3GS, you can go to the Advanced Mode to scan your device by following the steps below and do it correctly:

  1. Hold your dead iPhone and click the “Start” button.
  2. Press the Power and Home buttons on your dead iPhone at the same time for exactly 10 seconds. The Software will count time for you.
  3. When 10 seconds have passed, release the Power button right away, but keep holding the Home button for another 15 seconds.

After that, you'll be told you've successfully entered the device's scanning mode and the software begins scanning your iPhone now.

recover data from dead iphone

Step 3. Preview & recover data from dead iPhone

The scan will stop after a few minutes. Found data will be displayed in categories, such as Camera Roll, Photo Stream, Contacts, Messages, etc. You can preview each of them one by one, and mark those you want to save them on your computer by clicking "Recover".

recover dead iphone data

Note: The data found in each category includes those deleted recently. You can check them by sliding the button on the top: Only display the deleted items.

You can also watch the video tutorial below.

Download win version Download mac version

Further Reading

Recover iPhone messages: This guide shows you how to retrieve deleted text messages from iPhone in different ways.
Recover deleted photos on iPhone: This article shows you how to recover deleted photos on iPhone in different ways.
Recover iPhone iMessages: You can recover deleted contacts without a backup on iPhone with 3 steps at ease.

Product-related questions? Speak directly to our Support Team >>

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For malfunctioning device, please take the 3 steps to enter "Recover Mode". a. Disconnect from the computer and power off your device. b. Press and hold the Home button, in the meantime connect the device to the computer via a USB cable. After connection, your device should be restarted automatically. c. Continue to hold the Home button until the "Connect to iTunes"icon appears on your device. Can you get your iPhone recognized by our program now? You may try again to apply the Repair operating system feature on the program.
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The Repair operating system feature means to bring the malfunctional device back to normal status without losing data on it. You may have a try with our program. While this feature only work for a paid version.
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I'll direct you to try entering the recovery mode. a. Disconnect from the computer and power off your device. b. Press and hold the Home button, in the meantime connect the device to the computer via a USB cable. After connection, your device should be restarted automatically. c. Continue to hold the Home button until the "Connect to iTunes"icon appears on your device. Can you get your iPhone recognized by our program now?
ccass
I downloaded the software and followed the directions but iPhone not showing up. Blinking apple logo. Now what? If it can see it, it can't scan it. I need to recover photos.
Nick
my phone was recognized by itunes but wondershare told me to close it. so i know my phone is at least not completely dead..?
Nick
it's absolutely urgent and necessary that i recover those photos. i hope there is some way. :(
Nick
it's telling me to restart the device but everytime i do, it says it's not in normal mode and to restart it. i only want to recover the past few months worth of my photos.
Nick
My iphone 5 stopped working, apparently due to a software crash. it won't turn on, aside from being in the itunes recovery mode. i downloaded wondershare and am trying to connect my phone to it, but it said my device is not in normal mode. i don't have an itunes backup file or a cloud backup file. i need help as soon as possible.
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Mine is doing the same thing. IT IS COMPLETELY DEAD. IT WILL NOT TURN ON.
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Is your iPhone functioning? Can you check whether it's recognized by iTunes? You can try following steps to rectify the situation.1. Please make sure the USB connection is well. 2. Please restart your iPhone and computer.3. Please try it on another computer if possible.4. Please disconnect all other USB connections.5. Please disable anti-virus software. Can you get the program recognize your iPhone now?

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