System Requirements

  • Supported OS: Mac OS X 10.8(Mountain Lion), 10.7, 10.6, or 10.5
  • CPU: Intel Core 1GHz or faster
  • Hard Disk: 1G and above
  • File System supported: HFS+ (for Deleted Recovery); HFS+, FAT16/32/, NTFS/NTFS5 (for Deep Recovery)
File Types Supported
Standard/Image

JPG, BMP, TIFF (TIF), GIF, PNG, PSD

RAW Image

CRW, CR2, NEF, ORF, RAF, SR2, MRW, DCR

Video

AVI, MP4, MOV, M4V, 3G2, 3GP, WMV, ASF, FLV

Audio

AIF( AIFF), WAV, MP3, M4A, WMA, MID (MIDI)


Devices Supported
Mac iPod (Nano, Classic, Shuffle) USB Drive
External hard drive Memory Sticks Secured Digital (SD) Card
XD Picture (XD) Card Compact Flash (CF) card Multi Media (MMC) Card

Recover Data Lost Due to
Data loss scenarios supported
Accidental deleting

• "Command + Del" without backup

• "Delete All" when deleting not-so-good photos

• Delete pictures instead of saving by accidentally pressing wrong button

• Empty trash without backup

Formatting

• "Media/Drive is not formatted, would you like to format now?"

• Mac OS X prompts for disk initialization when digital camera memory card is just connected.

• Unexpectedly formatted hard drive

Improper operation

• Factory setting of device without backup

• Turning off the camera during the writing process

• Using card between different cameras

• Pulling out SD card while the camera is on

Other reasons

• Virus infection

• Unexpected power off

• Lose photos during transferring photos from storage device to Mac computer

• Camera is turned off un-intentionally


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