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Why Is My Video Converter Not Working?

Is your video converter not working? Have you check if there’s enough RAM or hard disc space before re-installing it? Or probably the converted files can’t be played properly. Others possibilities as to why your video converter has crashed or failed to convert is due to the lack of supported output file formats. Perhaps Wondershare Video Converter Ultimate can sort that out.

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The video converter is not only stable but it handles the conversion much quicker than the other software that is available. Most importantly, it has never crashed on me.


1 Upload your video files directly for conversion

Instead of opening the containing folders, simply drag-n-drop the video files that you wish to be converted into the main screen. The progress bar at the bottom of the screen gives you an indication of what’s still available in your DVD disc (if you wish to keep it as a DVD).

file for iso

You can choose to convert it based on your favorites, available formats or even by devices. If you can’t find it, simply click on the ‘magnifier’ to perform a quick search. All you have to do after that is click on the Convert button at the bottom right-hand corner of the screen.

file for iso

Note: If you don’t need to edit your video files, skip step 2 and simply proceed to the 3rd step.

2 Edit your video files before conversion

Other than being able to convert your video files, there are additional editing features as an add-on to please users that want to do some simple edits. You will be pleased to find familiar options that allow you to trim, crop and add special effects to your videos. The ability to add watermarks and uploading subtitles (as per screenshot) are no exception.

crop file iso

3 Keep the video files anyway you like it

You don’t have to burn the converted video files straight onto a DVD because you have the option of saving it as a softcopy in an ISO file format. Just select ISO files from the Burn to's drop-down.

Note: There are some templates for you to browse too if you want to create your own DVD menu.

burn copy multiplexed files

What’s more interesting is that the Video Converter Ultimate actually comes with a very unique feature where users can download videos online! That’s what the Download tab is for. Remember to try that out when you’ve finished converting your video files. Please click HERE for a more detailed guide as to how you can download your favorite clips online.

Please watch the video tutorial.

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Product-related questions? Speak directly to our Support Team >>

Debbie_Leander
I rarely can get a video to convert... always get "Failed". My videos are 1/2 hour but still, I've tried all the formats and have only gotten 2 out of 10 to convert.
MM
Hi - I have wondershare video converter and I'm not able to use to download any videos from YouTube. Wondershare download mark appears in the corner of any YouTube film but when I click on “download” I get a frailer message.
Christine_Smith
Hi there, sorry for causing the inconvenience. I have opened a technical ticket on your behalf. Someone from our support team will reach for you in 24 hrs. Hope we can get this problem solved soon.
EdMcP
The software stopped converting. It throws an "Failed" message. Not sure why this is happening to me. I've converted many video and now all the sudden it's not working. I've checked if I got the latest update and I do. Any help out there would be great.
Christine_Smith
Hi there, sorry for the late reply. In fact, we are talking about a video converter her, if you are editing videos, you can try Wondershare Video Editor, which will not cause the problems.
Guest
Here the main screen I get
Guest
I've downloaded this video editor and it has never opened for me. I'm operating on a Windows 8 platform, plenty of space available. It continuously freeze when I open the program. It will open to the widescreen vs normal screen and easy mode vs full mode. But regardless if I choose easy vs full mode the program then freezes as it tries to load. I've uninstalled and reinstalled 3 times. Once through the easy mode I was able to almost add a file to be edited, but then it frozen again. Here are the screen shots. No error messages, just "Not Responding" I cannot add the pictures here else I'd share the screen shots. Any advice would be appreciated!
H1d
and when it does download it says "DownTempdir" and the name of the song, no matter what song it is, "Down Tempdir" is always present and it never was before, I'm not sure if that's the problem or not though.
H1d
I just have one problem, when I'm trying to download videos from youtube for example, Wondershare will only download about 20-30 seconds and sometimes there is no sound.
Christine_Smith
I'm sorry for your problem. The latest version of Video Converter Ultimate isn't boundled with Wondershare Player, so the Tech support asked you to update it. Please uninstall the old version, and then install the latest version of Video Converter Ultimate. Any questions, please let me know.

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