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Why Is My Video Converter Not Working?

Is your video converter not working? Have you check if there’s enough RAM or hard disc space before re-installing it? Or probably the converted files can’t be played properly. Others possibilities as to why your video converter has crashed or failed to convert is due to the lack of supported output file formats. Perhaps Wondershare Video Converter Ultimate can sort that out.

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The video converter is not only stable but it handles the conversion much quicker than the other software that is available. Most importantly, it has never crashed on me.


1 Upload your video files directly for conversion

Instead of opening the containing folders, simply drag-n-drop the video files that you wish to be converted into the main screen. The progress bar at the bottom of the screen gives you an indication of what’s still available in your DVD disc (if you wish to keep it as a DVD).

file for iso

You can choose to convert it based on your favorites, available formats or even by devices. If you can’t find it, simply click on the ‘magnifier’ to perform a quick search. All you have to do after that is click on the Convert button at the bottom right-hand corner of the screen.

file for iso

Note: If you don’t need to edit your video files, skip step 2 and simply proceed to the 3rd step.

2 Edit your video files before conversion

Other than being able to convert your video files, there are additional editing features as an add-on to please users that want to do some simple edits. You will be pleased to find familiar options that allow you to trim, crop and add special effects to your videos. The ability to add watermarks and uploading subtitles (as per screenshot) are no exception.

crop file iso

3 Keep the video files anyway you like it

You don’t have to burn the converted video files straight onto a DVD because you have the option of saving it as a softcopy in an ISO file format. Just select ISO files from the Burn to's drop-down.

Note: There are some templates for you to browse too if you want to create your own DVD menu.

burn copy multiplexed files

What’s more interesting is that the Video Converter Ultimate actually comes with a very unique feature where users can download videos online! That’s what the Download tab is for. Remember to try that out when you’ve finished converting your video files. Please click HERE for a more detailed guide as to how you can download your favorite clips online.

Please watch the video tutorial.

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Product-related questions? Speak directly to our Support Team >>

Christine_Smith
I'm sorry for your problem. The latest version of Video Converter Ultimate isn't boundled with Wondershare Player, so the Tech support asked you to update it. Please uninstall the old version, and then install the latest version of Video Converter Ultimate. Any questions, please let me know.
sue
I have been sending emails for over a week to no satisfaction. ;the video player inside the program freezes it has sound but no video. Teh support keeps saying to update although fI am running the most current software and explained I have reinstalled the program trying to fix it. . I am not pleased! tec support answers was to just use the windows media player!!! I paid for a program that should download, edit,and convert all in side one program.
Christine_Smith
Hello Sir, we have never met your situation before. This is a rare case. Anyway, I will report your problem to our technical support team. They will reply you within 1 business day.
neverEVERworksDON'Tdownload!
This thing freezes and won't even respond! I've had to end the program promptly about 68 times! I've nearly broke the mouse and got so mad I cried! It wouldn't respond at all! DEFINITELY DO NOT DOWNLOAD! Heck, you have a better luck of converting a file by just renaming it with that format suffix!
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