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Why Is My Video Converter Not Working?

Is your video converter not working? Have you check if there’s enough RAM or hard disc space before re-installing it? Or probably the converted files can’t be played properly. Others possibilities as to why your video converter has crashed or failed to convert is due to the lack of supported output file formats. Perhaps Wondershare Video Converter Ultimate can sort that out.

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The video converter is not only stable but it handles the conversion much quicker than the other software that is available. Most importantly, it has never crashed on me.

1 Upload your video files directly for conversion

Instead of opening the containing folders, simply drag-n-drop the video files that you wish to be converted into the main screen. The progress bar at the bottom of the screen gives you an indication of what’s still available in your DVD disc (if you wish to keep it as a DVD).

file for iso

You can choose to convert it based on your favorites, available formats or even by devices. If you can’t find it, simply click on the ‘magnifier’ to perform a quick search. All you have to do after that is click on the Convert button at the bottom right-hand corner of the screen.

file for iso

Note: If you don’t need to edit your video files, skip step 2 and simply proceed to the 3rd step.

2 Edit your video files before conversion

Other than being able to convert your video files, there are additional editing features as an add-on to please users that want to do some simple edits. You will be pleased to find familiar options that allow you to trim, crop and add special effects to your videos. The ability to add watermarks and uploading subtitles (as per screenshot) are no exception.

crop file iso

3 Keep the video files anyway you like it

You don’t have to burn the converted video files straight onto a DVD because you have the option of saving it as a softcopy in an ISO file format. Just select ISO files from the Burn to's drop-down.

Note: There are some templates for you to browse too if you want to create your own DVD menu.

burn copy multiplexed files

What’s more interesting is that the Video Converter Ultimate actually comes with a very unique feature where users can download videos online! That’s what the Download tab is for. Remember to try that out when you’ve finished converting your video files. Please click HERE for a more detailed guide as to how you can download your favorite clips online.

Please watch the video tutorial.

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Product-related questions? Speak directly to our Support Team >>

Ok, that's the problem. I just thought you're using our Wondershare Video Editor, which can save project before exported. Yes, you're right. You can't save it before hitting the convert button. That's the reason why we recommend our users to edit with Wondershare Video Editor. You can't convert edited files separately with this software and neither current Wondershare Video Editor too. But we found this is a big demand from users, our PMs are planning to add this function in Wondershare Video Editor in next big update. At that time, you can save edited videos into different files or burn to different dvds i suppose. Now, yes, you may need to edit them twice. Sorry for the troubles caused to you.
Your response does not answer my question. How can I save my editing work prior to hitting the "convert" button. Also, what if I want to "convert" the edited files, and also, separately, burn the files to a DVD. Do I really have to perform all of the edits twice?
If you found the app shows "no response", don't close it directly. The no response signal is the default setting in Windows system, it will pop up when it checked out slow speed background. Actually our video editor program is still rendering. Be patient and try to close any other running programs and wait. It won't cost much time to save it. And our video editor supports to save as different formats. Let me know if you are still in troubles.
I spent 2 hours editing a large number of short videos to combine into one long HD video. After hitting "convert", the program got halfway through the conversion and just stopped. This happened several times, until the program just closed out. All of my editing work has been lost. My question - Is there really no way to "save" all of the editing work before converting to a different format? I have spent significant time navigating your video editor program, but see no way to save my work prior to hitting "convert"
Sorry for causing the inconvenience. I have opened a technical ticket on your behalf. Someone from our support team will reach out for you in 24hrs to help you solve the problem.
I just downloaded the file on my Windows 8 computer.... After using the product one time successfully, further attempts just freeze. Very frustrating.
Hi Yizu, you can try this program and it will output 1/3 of the file after converting. But it doesn't supporting importing SWF files, so you can try on your other files, which this program will not fail you.
Is it possible to try to convert a file with the trial version so I can see the quality of the output before I purchase the software? I downloaded the software and tried to drag my "swf" file onto the "drag media files into this area" in order to convert the "swf" file to a "mov" file but was unable to do it. The "swf" file just bounced back to my desktop when I released the icon.
Dear Christine, I did receive the email. And your tech Scott was very helpful throughout all of this. I want to thank you for making it possible for me to continue using the product. All the best to you. Trace
Hello Trace, sorry again for the inconvenience. After i communicate your problems to our tech support team, they have re-checked your problem and sent you a new solution for this (see email--Attachment: x264_new.rar ). And also your new license is also sent. Could you please check the two emails? If you still have problems, just let us know. And we will try our best to solve your problems. Thanks for your understanding. Regards, Christine.


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