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Why Is My Video Converter Not Working?

Is your video converter not working? Have you check if there’s enough RAM or hard disc space before re-installing it? Or probably the converted files can’t be played properly. Others possibilities as to why your video converter has crashed or failed to convert is due to the lack of supported output file formats. Perhaps Wondershare Video Converter Ultimate can sort that out.

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The video converter is not only stable but it handles the conversion much quicker than the other software that is available. Most importantly, it has never crashed on me.


1 Upload your video files directly for conversion

Instead of opening the containing folders, simply drag-n-drop the video files that you wish to be converted into the main screen. The progress bar at the bottom of the screen gives you an indication of what’s still available in your DVD disc (if you wish to keep it as a DVD).

file for iso

You can choose to convert it based on your favorites, available formats or even by devices. If you can’t find it, simply click on the ‘magnifier’ to perform a quick search. All you have to do after that is click on the Convert button at the bottom right-hand corner of the screen.

file for iso

Note: If you don’t need to edit your video files, skip step 2 and simply proceed to the 3rd step.

2 Edit your video files before conversion

Other than being able to convert your video files, there are additional editing features as an add-on to please users that want to do some simple edits. You will be pleased to find familiar options that allow you to trim, crop and add special effects to your videos. The ability to add watermarks and uploading subtitles (as per screenshot) are no exception.

crop file iso

3 Keep the video files anyway you like it

You don’t have to burn the converted video files straight onto a DVD because you have the option of saving it as a softcopy in an ISO file format. Just select ISO files from the Burn to's drop-down.

Note: There are some templates for you to browse too if you want to create your own DVD menu.

burn copy multiplexed files

What’s more interesting is that the Video Converter Ultimate actually comes with a very unique feature where users can download videos online! That’s what the Download tab is for. Remember to try that out when you’ve finished converting your video files. Please click HERE for a more detailed guide as to how you can download your favorite clips online.

Please watch the video tutorial.

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Product-related questions? Speak directly to our Support Team >>

heithemwentworth
I've got the same problem !
louiezkylomibao
Why when i convert a movie 2hours duration and convert it to samsung tv after i convert it its 40 mins?? Why its because im not registered?? or im using MKV file to MP4 samsung tv?? pls answer i need it quick!
jonathanthomasstratman
Everything works great EXCEPT when I burn it to DVD I end up with a one or two pixel line horizontally through the center of the image, through almost the entire program. Anybody else troubled with this. Any solutions out there? Please. It's making the client cranky.
disqus_vOWX9iTTvX
Registered version was working fine. Update request popup, so I did. Then Wondershare Video Converter loaded Ultimate. Now I am getting freezing and hanging. I am forced to reboot and can barely do that as the converter will not close in this state.
Tim
I HAVE THE SAME PROBLEM!
alanvdunn
I just updated to version 5.4.1 and now everytime I try to download a video it gives me the "failed to obtain video info" error message. This is a registered version. Any suggestions? I am using a Macbook Air.
Wondersucks
Huge issues with your converter, seems like 25% of the time you get a "Failed" notification, even though you can do the same file again and it will work. Another 25% of the time is spent crashing the program when you go to add files Crappy converter, looks elsewhere
Christine_Smith
I'm sorry for the problem, I've been told the problems with our technician. They will improve the problem about converting videos for instagram. can you give me some more details about your Phone models, computer system, the output format. are you using a trial version or a full version?
Christine_Smith
Your mean the program can not be downloaded or installed? If your download failed, please Use this address to download it again: http://download.wondershare.com/cbs_down/video-converter-ultimate_full495.exe
innaunnakki
It worked fine before but now when I convert videos for instagram, it cuts my 15 second video to 4 seconds. I dunno what to do, and I'm utterly annoyed! Help! T_t
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