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Why Is My Video Converter Not Working?

Is your video converter not working? Have you check if there’s enough RAM or hard disc space before re-installing it? Or probably the converted files can’t be played properly. Others possibilities as to why your video converter has crashed or failed to convert is due to the lack of supported output file formats. Perhaps Wondershare Video Converter Ultimate can sort that out.

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The video converter is not only stable but it handles the conversion much quicker than the other software that is available. Most importantly, it has never crashed on me.


1 Upload your video files directly for conversion

Instead of opening the containing folders, simply drag-n-drop the video files that you wish to be converted into the main screen. The progress bar at the bottom of the screen gives you an indication of what’s still available in your DVD disc (if you wish to keep it as a DVD).

file for iso

You can choose to convert it based on your favorites, available formats or even by devices. If you can’t find it, simply click on the ‘magnifier’ to perform a quick search. All you have to do after that is click on the Convert button at the bottom right-hand corner of the screen.

file for iso

Note: If you don’t need to edit your video files, skip step 2 and simply proceed to the 3rd step.

2 Edit your video files before conversion

Other than being able to convert your video files, there are additional editing features as an add-on to please users that want to do some simple edits. You will be pleased to find familiar options that allow you to trim, crop and add special effects to your videos. The ability to add watermarks and uploading subtitles (as per screenshot) are no exception.

crop file iso

3 Keep the video files anyway you like it

You don’t have to burn the converted video files straight onto a DVD because you have the option of saving it as a softcopy in an ISO file format. Just select ISO files from the Burn to's drop-down.

Note: There are some templates for you to browse too if you want to create your own DVD menu.

burn copy multiplexed files

What’s more interesting is that the Video Converter Ultimate actually comes with a very unique feature where users can download videos online! That’s what the Download tab is for. Remember to try that out when you’ve finished converting your video files. Please click HERE for a more detailed guide as to how you can download your favorite clips online.

Please watch the video tutorial.

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Product-related questions? Speak directly to our Support Team >>

Christine_Smith
Hi Allan, sorry for causing the inconvenience. Have open a technical ticket on your behalf, someone from our support team will reach out for you in 24hrs.
allanholmes
Ok just got this today and have 2 probs, 1st I am getting failed issue unless the souce video is very small like a music one and second it does not seem to support my graphics card NVidia GTX670 for the cuda
Christine_Smith
Hi there, are you using the trial version of the software? If so, you will need to upgrade to the full version to freely get your videos converted.
RP
The converter is good ith the quality and does convert the WMV to MP4 successfully, however it truncates the length of the video to about 10 secs or so irrespective of the video length. Have checked all the settings and the dashboard clearly states that the output length is same as the input (With a reduced size probably because of MP4), however the entire video is always cut short and is of no use. Tried it on a number of videos and a number of times and the same result. No really living upto the hype around this, hope this is fixed.
Christine_Smith
Hi Debbie, Sorry for causing the inconvenience. I have opened a technical ticket on your behalf. Someone from our technical support team will reach out for you in 24hrs.
Debbie_Leander
I rarely can get a video to convert... always get "Failed". My videos are 1/2 hour but still, I've tried all the formats and have only gotten 2 out of 10 to convert.
MM
Hi - I have wondershare video converter and I'm not able to use to download any videos from YouTube. Wondershare download mark appears in the corner of any YouTube film but when I click on “download” I get a frailer message.
Christine_Smith
Hi there, sorry for causing the inconvenience. I have opened a technical ticket on your behalf. Someone from our support team will reach for you in 24 hrs. Hope we can get this problem solved soon.
EdMcP
The software stopped converting. It throws an "Failed" message. Not sure why this is happening to me. I've converted many video and now all the sudden it's not working. I've checked if I got the latest update and I do. Any help out there would be great.
Christine_Smith
Hi there, sorry for the late reply. In fact, we are talking about a video converter her, if you are editing videos, you can try Wondershare Video Editor, which will not cause the problems.

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