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What to do if your device fails to connect to Wondershare MobileGo for Android?

There are some tips for you to fix that:

1. Download the latest version of MobileGo for reinstall.

http://www.wondershare.com/android-manager/

2. Plug in your USB cable to your PC again to connect the device.

3. Try to connect with PC via Wi-Fi.

4. Find the driver and install it on your PC. Here is a link for you to find the right driver:

http://developer.android.com/sdk/oem-usb.html

OEM

Driver URL

Acer

http://www.acer.com/worldwide/support/mobile.html

alcatel one touch

http://www.alcatelonetouch.com/global-en/support/download.html

Asus

http://support.asus.com/download/

Dell

http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs&~ck=anavml

Foxconn

http://drivers.cmcs.com.tw/

Fujitsu

http://www.fmworld.net/product/phone/sp/android/develop/

Fujitsu Toshiba

http://www.fmworld.net/product/phone/sp/android/develop/

Garmin-Asus

https://www.garminasus.com/en_US/support/pcsync/

Hisense

http://app.hismarttv.com/dss/resourcecontent.do?method=viewResourceDetail&resourceId=16&type=5

HTC

http://www.htc.com 
Click on the support tab to select your products/device. Different regions will have different links.

Huawei

http://www.huaweidevice.com/worldwide/downloadCenter.do?method=index

Intel

http://www.intel.com/software/android

KT Tech

http://www.kttech.co.kr/cscenter/download05.asp for EV-S100 (Take)

Kyocera

http://www.kyocera-wireless.com/support/phone_drivers.htm

Lenevo

http://developer.lenovomm.com/developer/download.jsp

LGE

http://www.lg.com/us/mobile-phones/mobile-support/mobile-lg-mobile-phone-support.jsp

Motorola

http://developer.motorola.com/docstools/USB_Drivers/

Pantech

http://www.pantechusa.com/support/

Pegatron

http://www.pegatroncorp.com/download/New_Duke_PC_Driver_0705.zip (ZIP download)

Samsung

http://www.samsung.com/us/support/downloads

Sharp

http://k-tai.sharp.co.jp/support/

SK Telesys

http://www.sk-w.com/service/wDownload/wDownload.jsp

Sony Ericsson

http://developer.sonyericsson.com/wportal/devworld/search-downloads/driver?cc=gb&lc=en

Teleepoch

http://www.teleepoch.com/android.html

YulongCoolpad

http://www.yulong.com/product/product/product/downloadList.html#downListUL

ZTE

http://support.zte.com.cn/support/news/NewsDetail.aspx?newsId=1000442

Google Nexus

http://developer.android.com/sdk/win-usb.html

Product-related questions? Speak directly to our Support Team >>

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